We want you to feel confident and free in every piece you wear.

• You may try your items at the time of delivery.
• If the item doesn’t fit or doesn’t meet expectations, you may request:
  ✓ Exchange on the spot with the courier
  ✓ Return on the spot with the courier
• Once the courier leaves, refunds and exchanges are not accepted.

To be eligible for exchange/return at delivery:

• Items must be unused, unwashed, unperfumed and in original condition

Tags and packaging must be intact

Exchange After Delivery

If size or color needs to be changed after receiving:

• Exchanges are accepted within 48 hours
• Courier fees for exchange apply
• The item must be in perfect, unused condition

Note: Items purchased during final clearance may not be eligible for exchange unless the product is defective.

Defective or Wrong Item

If you receive an item that is:

• defective,
• damaged,
• or different from what you ordered,

We will take full responsibility and exchange it at no extra charge.

Please contact us via WhatsApp within 24 hours of delivery and send:

• Order number
• Photo / video of the issue